Speed Up Your WhatsApp Customer Service
Ultimate solution for managing multiple customer interactions on the same WhatsApp number.
Multiagents: 1 number
Contact transfer
Departments
Chatbots 24/7
Multiagent
Multiple agents on the same WhatsApp
Organize all your company’s services in one place.
With the help of our chatbot, automatically distribute calls to departments.
Respond to your customers every day without missing messages.
Centralized WhatsApp Service
Increase customer service efficiency with our multi-agent WhatsApp service tool. Organize your company’s services on a single WhatsApp number and distribute them across departments using our intelligent chatbot. Respond to your customers every day without missing any messages. Simplify your service and sending experience on WhatsApp with our technology that automates and speeds up the process. Try our system right now!
Tickets
Departments & Chatbots
Organize your agents by departments, simplifying and speeding up the process. In addition, you have 24-hour support through the chatbot, ensuring that no message is lost.
Contats
Import and add new contacts. Easily open a new conversation with a contact and expand your service possibilities. Manage your contacts and offer personalized and agile service to your customers.
Whos is Multiagent Chat for?
If your business sells or offers support via WhatsApp, Multiagent Chat is for you.
Education
Accounting Offices
Banks
Health Services
Marketing & Advertising
Hotels
Call Centers
Real Estate Agencies
eCommerces
Small Businesses
Public Services
Logistics
- 100% Satisfaction or your money back
- Dedicated support via WhatsApp
- Safe and secure online payment
Choose your Plan
Monthly
No membership or loyalty fees. Cancel at any time.
- 3 Users
- 1 WhatsApp connected
- 30 days of Conversation History
- Service QueuesDepartamentos
- Chatbot
- Dashboard and Reports
- Message schedules
- Sending Campaigns via Contact List
- Contact Tags
- Internal Chat
- Quick Responses
- Peek Function
- Sending Audios, Videos and Docs
- Opening Hours
- List Import
- Unlimited Messages
- Transfer of Conversations between Agents
- WhatsApp API
- Support via WhatsApp
Annual
No membership or loyalty fees. Cancel at any time.
- 3 Users
- 1 WhatsApp connected
- 30 days of Conversation History
- Service QueuesDepartamentos
- Chatbot
- Dashboard and Reports
- Message schedules
- Sending Campaigns via Contact List
- Contact Tags
- Internal Chat
- Quick Responses
- Peek Function
- Sending Audios, Videos and Docs
- Opening Hours
- List Import
- Unlimited Messages
- Transfer of Conversations between Agents
- WhatsApp API
- Support via WhatsApp
Additional Resources
With Multiagent Chat, you have the freedom to customize your plan according to your business needs. Add extra features and ensure efficient communication with your customers. Take advantage of this unique opportunity and multiply your service capacity. Speak to a consultant and discover how Multiagent Chat can boost your business.
Additional User
Increase your service team easily and cost-effectively. Add additional users to your plan and enjoy all the exclusive features.
Additional Connection
Add more WhatsApp connections to your plan and enhance customer service by expanding the capacity of your customer service team.
Additional History 30 days
With our plan, you will have access to conversation history and data storage, ensuring efficient and secure communication with your customers.
Frequently Asked Questions FAQ
How does Multiagent Chat work?
You just need to connect your WhatsApp to our platform via a QR Code and carry out a few configurations, such as creating agents, departments and automatic messages. Each attendant accesses with their login and password, and is ready to provide assistance.
Can a number be answered by more than one attendant?
Yes. You can have several agents accessing our platform with a single WhatsApp number.
Does my team need to be physically in the same workplace?
No. Your team of attendants can be anywhere in the country or the world as long as they have access to the internet.
Does my business need Multiagent Chat?
If your business generates message traffic via WhatsApp where you and your team feel that you lose control of the service due to the cell phone circulating between each attendant and you cannot follow the services in real time, then Multiagent is ideal for your business.
How does Bulk Sending work?
You can send messages as easily as in the WhatsApp app, but with the huge advantage that on our platform there are no limits on contacts or messages. Send thousands of messages to your entire list of customers and partners regardless of whether they are in your contact book.
Is it easy to use?
Yes. Just connect your WhatsApp to our platform using a QR Code. Then just add contacts, create lists and send your personalized message to the contacts on the desired lists.
Do my messages arrive with my number?
Yes. When you connect your WhatsApp to our platform, all messages sent reach your contacts as if you sent them through the WhatsApp application.
Can my number be blocked?
Yes, there is this possibility, but it is very low due to our platform having several strategies to try to avoid being banned, such as a personalized message with the contact's name, greeting and farewell messages. You can also configure the maximum number of messages sent per second. We do not recommend using our platform to practice SPAM. Always comply with the LGPD - General Data Protection Law and respect the policies and laws of your country.
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